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About us


For over 30 years, Plumb Perfect has been provided plumbing services in the Caledon and Orangeville regions.

What is our secret?

We only hire professional, licensed plumbers and registered apprentices who have passed rigorous training, safety courses, criminal background checks and drug tests. We are proud to be the only plumbing operation in the area to offer that level of safety.

Click on any of the following and get to know us:

Why our customers love plumb perfect


Our guarantee

We put our money where our mouth is! If you are not completely satisfied with our service repair, we will do the job again to your satisfaction for FREE!

Our team

We only hire professional, licensed plumbers and registered apprentices who have passed rigorous training and safety courses. You only get the best!

Our relationship

I had a ‘slight’ issue.  My hot water tank was leaking on the basement floor, though not too badly, yet was rusting out.  I had previous knowledge of Plumb Perfect and their thinking on Customer Service and Commitment to the job.

Well, it was surpassed.  Not only VERY timely, they also wanted to put ‘covers’ over their boots, to go into a basement, direct from the front door!  I told them THAT attention to detail was not needed.

I would not have any issues recommending Plumb Perfect to anyone.  Professional, friendly, fair and honest.  It’s becoming harder to find true ‘Customer Service’ these days.

These guys have it all.

Kevin O’Reilly

 

I just wanted to send a quick note of appreciation.  Devon fixed a leaking faucet in my basement.  He was very nice and professional.  He also looked at another faucet outside that had a small leak and instead of automatically trying to convince me it needed to be replaced, he discussed all options (even ones that didn’t make the company any money).  I will definitely be using Plumb Perfect again.  The small town business feel is appreciated.

Jay W.

Your response to my call for help was speedy and efficient.  I would like to commend Devon for his skillful management of our problem and his cheerful and confident demeanor.

Alfred R.

I would like to thank Paul for his efforts with my ‘banging’ shower pipes.  I am happy to report that the shower no longer makes a noise every time you turn it on.  It’s comforting to know that there are still companies such as Plumb Perfect out there that take pride in doing a good job.

Thanks again.

Kim & Dave Lamond

“Just a short note to express our thanks on the outstanding service we received from your company. From the initial phone call (a pleasant receptionist, surprise, surprise… I thought they all went the way of the dinosaur) to the completion of the job, there is absolutely nothing negative I can say.

You should consider yourself very fortunate to have an employee like John working with you. He explained everything that was required in a clear manner, as well as gave cost involved prior to performing any work. The nice surprise; cost of job matched price quoted…no hidden costs.

John made it a point to clean any mess incurred from work, as well as respecting our home by wearing shoe covers so as not to track in any dirt from outdoors (a gesture I very rarely see from any contractors these days). John did an excellent job for us, everything working once again! The highest praise I could give to John is that I would feel comfortable with him working in my house with my wife and kids present if I was not home. His courteous manner, and the fact he actually likes his job, certainly has left a very positive impression with us of PLUMB PERFECT.

As far as we are concerned, an A+ for customer service and job satisfaction. Should we (when we?) require the services of a plumber in the future, Plumb Perfect will be the only company we call. I plan on referring my clients who request a plumber to you.

Thanks to all of you for a job VERY WELL DONE.”

Sincerely,

Warren M.

“I called Plumb Perfect 2 days ago telling Terry that I had frozen pipes and I needed help. She assured me that I would be ok and was sending Paul Lamoureux to my house by 6pm.  He arrived and within 15 minutes had my cold water pipe defrosted.  He also had some recommendations and I will follow through on them.  He is very professional and friendly.  Even my dog liked him.  Thanks Paul and Plumb Perfect.  If I ever need a plumber or your services I will definitely call.”

Annette B

We were very pleased with our technician, Devon Grist!  He was very courteous and knew his job. He explained to us the work that needed to be done and what we should do to maintain our water heater.  An asset to your company!

Cheryl & Rick B.

“I’d like to let you know how pleased I was with your service this week. It was a pleasure to deal with Paul and Bill.  They arrived when they said they would, did exactly what they said they would do (including creatively solving my dishwasher problem), finished the jobs quickly and completely, and were courteous and a pleasure to deal with.

It is clear that Plumb Perfect has done a great job hiring the right people and setting them up for success.”

Thank You,

Deborah Campbell

 

“We’ve used Plumb Perfect a couple of times now; once in an emergency water heater breakdown on a Sunday evening, a later leak in a wall, and for a couple of smaller adjustments. Excellent service each time, as scheduled with courtesy calls to confirm. Went above and beyond, upgrading to code, procuring parts outside of any standard business hours as necessary. While I don’t have other plumbing services to compare, I feel the prices were fair – I didn’t feel robbed, like some other home services left me feeling.”

Sara P.

 

From start to finish I have never dealt with a more professional group of caring, concerned people.  I really thought those days were long gone when people really did care, but you proved me wrong.  So thanks again and I look forward to sending more people to you so they too can see what real service is all about.

Bob M.

Accredited business


You be the judge

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