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About us


For over 30 years, Plumb Perfect has been provided plumbing services in the Caledon and Orangeville regions.

What is our secret?

We only hire professional, licensed plumbers and registered apprentices who have passed rigorous training, safety courses, criminal background checks and drug tests. We are proud to be the only plumbing operation in the area to offer that level of safety.

Click on any of the following and get to know us:

Why our customers love plumb perfect


Our guarantee

We put our money where our mouth is! If you are not completely satisfied with our service repair, we will do the job again to your satisfaction for FREE!

Our team

We only hire professional, licensed plumbers and registered apprentices who have passed rigorous training and safety courses. You only get the best!

Our relationship

I had a ‘slight’ issue.  My hot water tank was leaking on the basement floor, though not too badly, yet was rusting out.  I had previous knowledge of Plumb Perfect and their thinking on Customer Service and Commitment to the job.

Well, it was surpassed.  Not only VERY timely, they also wanted to put ‘covers’ over their boots, to go into a basement, direct from the front door!  I told them THAT attention to detail was not needed.

I would not have any issues recommending Plumb Perfect to anyone.  Professional, friendly, fair and honest.  It’s becoming harder to find true ‘Customer Service’ these days.

These guys have it all.

Kevin O’Reilly

 

Devon is a great representative for your company – on time (usually early!), great communication, respectful, knowledgeable and we always enjoy his time here.  Thanks for everything!

The Hays

“Plumb Perfect really stood by their ad! I have had other Plumbers over the years and have never had one show up on time until Plumb Perfect!!  Like many homeowners I found them by flipping through the dreaded Yellow Pages and decided to call them because I noticed their ad stood out amongst some of the others. They advertised that they would show up on time and I thought “yeah right” but their ad states that if they are not there within 20 mins of my appt. time I would get a free dinner! But they did show up on time and the Plumber was very friendly, well mannered, and CLEAN. As a woman I appreciated the fact they took the time to explain things to me (and didn’t talk down to me!). I highly recommend this company to anyone out there. 🙂 Good Luck!”

P.P.

 

“I called Plumb Perfect 2 days ago telling Terry that I had frozen pipes and I needed help. She assured me that I would be ok and was sending Paul Lamoureux to my house by 6pm.  He arrived and within 15 minutes had my cold water pipe defrosted.  He also had some recommendations and I will follow through on them.  He is very professional and friendly.  Even my dog liked him.  Thanks Paul and Plumb Perfect.  If I ever need a plumber or your services I will definitely call.”

Annette B

 

A couple of days ago I noticed some amount of back up water coming from the sink and main drain in the basement.  I started searching online seeking a solution (have a giant tree in front of my house) and RootX treatment and found this company Plumb Perfect.  I called in the early morning for the fastest appointment.  They came same day 3:30 with everything ready and drop sheets.  Everything was finished on the same day, nice and clean.  I will be their repeating customer again.  The service was perfect, clean, professional and reasonable for what they offer.  Paul was very professional and Danny was very careful and tries his best to keep everything neat and clean.  I appreciated their professional work and taking things very seriously.  Thanks again to Paul and Danny.  Everything is working perfect now.

Edward

Prompt.  Courteous.  Professional.  Quality work.

 Scott M.

I have to say that Plumb Perfect is an excellent company with excellent service.

It was an extremely cold night and I had a couple of pipes freeze.  After several hours of trying to thaw them myself, I called Plumb Perfect and left a message.  I was called back within 2 minutes and was told what time to expect Paul.

Paul called to say he was on his way and actually showed up half an hour earlier than expected.  He fixed the problem very quickly.  He also fixed a small, but in a way, large problem which was so very much appreciated.

I have used Plumb Perfect before and will continue to call them for my plumbing needs.  Thank you.

Anne G.

I just wanted to send a quick note of appreciation.  Devon fixed a leaking faucet in my basement.  He was very nice and professional.  He also looked at another faucet outside that had a small leak and instead of automatically trying to convince me it needed to be replaced, he discussed all options (even ones that didn’t make the company any money).  I will definitely be using Plumb Perfect again.  The small town business feel is appreciated.

Jay W.

“We’ve used Plumb Perfect a couple of times now; once in an emergency water heater breakdown on a Sunday evening, a later leak in a wall, and for a couple of smaller adjustments. Excellent service each time, as scheduled with courtesy calls to confirm. Went above and beyond, upgrading to code, procuring parts outside of any standard business hours as necessary. While I don’t have other plumbing services to compare, I feel the prices were fair – I didn’t feel robbed, like some other home services left me feeling.”

Sara P.

 

We noticed water leaking from our basement ceiling.  A week earlier I had hired a handyman to install a bathroom cabinet for us.  The handyman had been installing the cabinet and noticed that the toilet tank was starting to leak and offered to replace it for me.  Because he had diagnosed the problem I told him to go ahead with the toilet installation.  I have been a Plumb Perfect client for years and was a bit nervous about trusting our plumbing needs to someone else.  He (the handyman) had done other work for us to our satisfaction so installing the toilet should be alright also. Not so.

I called Plumb Perfect about 3:30pm and Devon was here by 5:00pm.  He showed me that the wax seal had not been installed properly and that’s why we had the leak.  He also told me that the toilet I had installed was not a very good one and offered to reset the toilet.  He gave me the option of either resetting the toilet or replacing it with a better one.  Either way it was guaranteed.  We decided to replace the toilet.

He had the toilet replaced, everything cleaned up and even cut a hole in the basement ceiling to allow the ceiling to dry out all by 6:30pm.  He was even able to offer me some ideas on how to repair the leak site in the basement.

That’s why Plumb Perfect has my business for all of my plumbing needs from now on.  They are fast and their staff is friendly and knowledgeable!  If I had just called Plumb Perfect in the first place I could have saved myself a lot of aggravation, not to mention, money!  I now have a toilet in my bathroom which I am very happy with but I have a hole in my basement ceiling which would not be there if I had initially called Plumb Perfect.  You guys have my business from now on and I will tell everyone what a great business you people run!  Thanks again for all of your help.

Lori Thompson

Accredited business


You be the judge

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