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About us


For over 30 years, Plumb Perfect has been provided plumbing services in the Caledon and Orangeville regions.

What is our secret?

We only hire professional, licensed plumbers and registered apprentices who have passed rigorous training, safety courses, criminal background checks and drug tests. We are proud to be the only plumbing operation in the area to offer that level of safety.

Click on any of the following and get to know us:

Why our customers love plumb perfect


Our guarantee

We put our money where our mouth is! If you are not completely satisfied with our service repair, we will do the job again to your satisfaction for FREE!

Our team

We only hire professional, licensed plumbers and registered apprentices who have passed rigorous training and safety courses. You only get the best!

Our relationship

“We’ve used Plumb Perfect a couple of times now; once in an emergency water heater breakdown on a Sunday evening, a later leak in a wall, and for a couple of smaller adjustments. Excellent service each time, as scheduled with courtesy calls to confirm. Went above and beyond, upgrading to code, procuring parts outside of any standard business hours as necessary. While I don’t have other plumbing services to compare, I feel the prices were fair – I didn’t feel robbed, like some other home services left me feeling.”

Sara P.

 

Many thanks to Devon and Danny for their work yesterday.  Their professionalism is very much appreciated.  The shower valve they replaced is working well.

Anita

I had a ‘slight’ issue.  My hot water tank was leaking on the basement floor, though not too badly, yet was rusting out.  I had previous knowledge of Plumb Perfect and their thinking on Customer Service and Commitment to the job.

Well, it was surpassed.  Not only VERY timely, they also wanted to put ‘covers’ over their boots, to go into a basement, direct from the front door!  I told them THAT attention to detail was not needed.

I would not have any issues recommending Plumb Perfect to anyone.  Professional, friendly, fair and honest.  It’s becoming harder to find true ‘Customer Service’ these days.

These guys have it all.

Kevin O’Reilly

 

We noticed water leaking from our basement ceiling.  A week earlier I had hired a handyman to install a bathroom cabinet for us.  The handyman had been installing the cabinet and noticed that the toilet tank was starting to leak and offered to replace it for me.  Because he had diagnosed the problem I told him to go ahead with the toilet installation.  I have been a Plumb Perfect client for years and was a bit nervous about trusting our plumbing needs to someone else.  He (the handyman) had done other work for us to our satisfaction so installing the toilet should be alright also. Not so.

I called Plumb Perfect about 3:30pm and Devon was here by 5:00pm.  He showed me that the wax seal had not been installed properly and that’s why we had the leak.  He also told me that the toilet I had installed was not a very good one and offered to reset the toilet.  He gave me the option of either resetting the toilet or replacing it with a better one.  Either way it was guaranteed.  We decided to replace the toilet.

He had the toilet replaced, everything cleaned up and even cut a hole in the basement ceiling to allow the ceiling to dry out all by 6:30pm.  He was even able to offer me some ideas on how to repair the leak site in the basement.

That’s why Plumb Perfect has my business for all of my plumbing needs from now on.  They are fast and their staff is friendly and knowledgeable!  If I had just called Plumb Perfect in the first place I could have saved myself a lot of aggravation, not to mention, money!  I now have a toilet in my bathroom which I am very happy with but I have a hole in my basement ceiling which would not be there if I had initially called Plumb Perfect.  You guys have my business from now on and I will tell everyone what a great business you people run!  Thanks again for all of your help.

Lori Thompson

Thank you for acting promptly to our rental property in Caledon.  We hope there will be no further leakage from the tub area and the caulking around the bathtub and by replacing the valve cartridge seemed to do the trick.  We were referred by my brother and was truly delighted with the service.

M.

We thoroughly enjoyed the service provided by Devon recently regarding our leaky toilet.  He was helpful and professional and we will call him again!  Cheers!

Kelly & Peter

“Just a short note to express our thanks on the outstanding service we received from your company. From the initial phone call (a pleasant receptionist, surprise, surprise… I thought they all went the way of the dinosaur) to the completion of the job, there is absolutely nothing negative I can say.

You should consider yourself very fortunate to have an employee like John working with you. He explained everything that was required in a clear manner, as well as gave cost involved prior to performing any work. The nice surprise; cost of job matched price quoted…no hidden costs.

John made it a point to clean any mess incurred from work, as well as respecting our home by wearing shoe covers so as not to track in any dirt from outdoors (a gesture I very rarely see from any contractors these days). John did an excellent job for us, everything working once again! The highest praise I could give to John is that I would feel comfortable with him working in my house with my wife and kids present if I was not home. His courteous manner, and the fact he actually likes his job, certainly has left a very positive impression with us of PLUMB PERFECT.

As far as we are concerned, an A+ for customer service and job satisfaction. Should we (when we?) require the services of a plumber in the future, Plumb Perfect will be the only company we call. I plan on referring my clients who request a plumber to you.

Thanks to all of you for a job VERY WELL DONE.”

Sincerely,

Warren M.

I have called Paul and his team at Plumb Perfect for three different service calls and on a scheduled call to replace a whole house main shutoff valve.  Every task was done professionally, quickly and with accurate estimates.  They are great for emergency calls and scheduled services.

Patrick

I just wanted to send a quick note of appreciation.  Devon fixed a leaking faucet in my basement.  He was very nice and professional.  He also looked at another faucet outside that had a small leak and instead of automatically trying to convince me it needed to be replaced, he discussed all options (even ones that didn’t make the company any money).  I will definitely be using Plumb Perfect again.  The small town business feel is appreciated.

Jay W.

Just following up from my phone call and wanted to pass on a message to Paul, Chris and Devon for their excellent work repairing our outside drain.  Mary and I were pleased with the whole process from call to arrival to estimate to work done… when it was said it would be done.  I was expecting a bigger hole in our driveway but the cut was practically ‘surgical’ and everything looks great.  It is nice to have that repair done noting the pooling of water that was starting to occur.  In all, an excellent process.  Thanks for looking after our house.

Glenn & Mary C.

Accredited business


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